About /  Privacy Policy

Privacy Policy

We may also use the information you provide to send you details via email, post, fax, SMS or phone of Squashskills related products and services and the products and services of other companies Squashskills thinks are suitable and may be of interest to you and by submitting your details, you are consenting to such use. However, you always have the opportunity to remove your consent to such use by sending an email to customerservice@squashskills.com with your request.

We may on occasion combine information we receive online with other records to enhance our ability to notify you of Squashskills related products and services that the PSA thinks will be of interest to you. If you do not want to receive these notifications please send an e-mail to customerservices@squashskills.com letting us know.

We may ask you for other information, including, but not limited to, your interests, opinions and the way you use the Services to assist us in our initiatives outlined above and to improve our understanding of customer trends and patterns.


For members located in certain countries, if you connect your Squashskills account to Facebook, we will access information about you and your Facebook friends who also have a Facebook connected Squashskills account on an on-going basis unless you disconnect. We will import, use, disclose and retain this information to, among other things, customize and improve the Squashskills service for you, your friends and others. In addition, by connecting your Squashskills account to Facebook, we will automatically post your activity, including what you watched. At present, we offer you the option of not sharing individual titles by using the “don’t share/unshare” feature which is available on most devices. Your friends and others who have access to view information about you on Facebook will also be able to see (on Facebook and on Squashskills) that you're a Squashskills member as well as what you've watched, commented on, and other information about your use of the Squashskills service. You’ll also be able to see similar information about your Facebook friends who are connected with Squashskills. Please note that Facebook will import, use and retain this information. See Facebook's privacy policy for details, including how they treat information. You can disconnect from sharing future information by visiting "Your Account." You may also control how certain information is shared in your Privacy Settings on Facebook. We and Facebook are continually making changes and improvements to this feature, and therefore the available features and information that are shared may change from time to time. These changes may take place without notice to you and may not be described here or in the Terms of Use.


When you visit this site we may send "cookies" to your computer primarily to enhance your on-line experience. "Cookies" are files which can identify you as a unique customer and store your personal preferences as well as technical information. On their own, cookies do not contain or reveal any personal information. However, if you choose to furnish the site with personal information, this information may be linked to the data stored in the cookies.

We may also collect certain anonymous technical information when you visit many of our web pages such as the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.

We use cookies and technical information to personalise your visit to our site (e.g., to recognise you by name when you return to our site) and to track customer trends and patterns. This helps us improve the design and content of our Website for visitors and assists us in our marketing initiatives. Although most browsers are initially set up to accept cookies, you can set most browsers at any time to refuse all cookies or indicate when a cookie is being sent. However, please note that some parts of this Website may not function properly if you refuse cookies. For more information on cookies and how to disable them you can consult the information provided by the Interactive Advertising Bureau UK at http://www.allaboutcookies.org/.

Disclosure of Information

We may share information about visitors to this Website in aggregate with third parties including advertisers, business partners, and sponsors, to understand customer trends and patterns and manage and improve business relationships. Please be assured that such information will be anonymous so that your identity is protected.

We may share personal information with third parties to administer and process your requests (e.g., when you order a product or service we may share your details with third party financial institutions to process payment for your purchase). We may also share your details with third parties (such as auditors or legal advisors) to obtain professional advice.

Agents and contractors who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing.

We reserve the right to access and disclose Personal Information to comply with applicable laws and lawful government requests, to operate our systems properly, or to protect ourselves or others. We may attempt to obtain the prior consent of the individual before disclosing the Personal Information, but we have no obligation to do so.

Limitation of Liability

The Website may contain links to websites that are not operated by Squashskills. These third parties may collect data from you and share some of that data with us. Squashskills are careful when choosing their partners, sponsors, and affiliates, but Squashskills are not responsible for any misuse of personal information by such third parties. We recommend that you view the privacy policy posted on each website that you use to confirm that the website's policies are acceptable to you.

We sometimes may offer Content (e.g., competitions, sweepstakes, or promotions) that is sponsored by or co- branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that you voluntarily submit to participate in the Website activity. We are not responsible for and have no control over these third parties' use of this information. However, we will notify you at the time of requesting personally identifiable information if these third parties will obtain such information.

We may use a reputable third party to present or serve the advertisements that you may see at this Website. This Privacy Policy does not cover any use of information that a third-party ad server may have collected from you.

Children's Privacy

The safety of children, both online and offline, is important to us. So, if you are under the age of 13, please ask your parent(s) to look at this page with you before you submit any information to the Website.

Parents & Guardians

The Website is a general audience website. We do not knowingly collect and/or share Personal Information from children under the age of 13 on the Website. However, your child cannot use some of the interactive features of the Website without providing Personal Information. We therefore recommend using the Website with your child if he or she is interested in participating in an interactive feature of the site.

If, in the future, we collect Personal Information from children, we will do so in compliance with the Children's Online Privacy Protection Act of 1998.

Contact and Notices

Although absolute security cannot be guaranteed on the Internet, please be assured that we have in place security measures to protect the confidentiality of your information. We will continue to maintain and improve these measures over time in line with legal and technological developments.

You can contact us at any time at customerservice@squashskills.com to see the personal information we have collected through this Website which relates to you. To protect your privacy and security we will take reasonable steps to verify your identity before granting access.

Squashskills reserves the right to change this Privacy Policy at any time without notice to you. You are therefore responsible for regularly reviewing this Privacy Policy. If we decide to change this Privacy Policy, the changes will be posted on this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We will not use or disclose personal information provided to us in ways unrelated to the ones described above without informing you and providing you with an opportunity to opt-out of these unrelated uses.

If you have any questions or comments about this Privacy Policy please feel free to contact us at customerservices@squashskills.com.

Updated 17/03/2020